Terms & Policies

Garment Care and Responsibility

Ceci'Style takes reasonable measures to inspect, document, label, handle, and store garments while they are in our care.

Clients should disclose any existing damage, delicate materials, sentimental value, unusual construction, or special handling requirements before work begins.

Delicate, vintage, custom, or high-value garments may require photographs, additional inspection, written acknowledgment, or specialized handling.

Refunds, Cancellations and Adjustments

Appointment cancellations or rescheduling requests should be submitted at least 24 hours before the scheduled appointment.

Consultation fees, deposits, rush fees, materials purchased for a client, and services already started may be nonrefundable.

Complimentary adjustments may be offered when completed work does not reasonably match the alteration specifications documented and approved by the client. Concerns should be reported promptly after pickup and before the garment is worn, washed, damaged, or altered by another provider.

Custom-made, redesigned, personalized, and substantially altered garments are generally final sale because the work is prepared specifically for the client.

Payment Methods

Ceci'Style accepts credit and debit cards, Apple Pay, Google Pay, Venmo Business, checks, and cash.

Full or partial payment may be required before work begins, depending on the service, materials, and estimated completion time.

Garment Pickup and Unclaimed Items

Clients will be contacted using the information provided when garments are ready for pickup.

Garments remaining unclaimed for 90 days after completion may be subject to storage fees and, where legally permitted, may be donated, recycled, or otherwise disposed of after reasonable notice.

Studio Information

Parking

Customer parking is available near the studio. Unauthorized vehicles may be towed at the vehicle owner’s expense.

Wi-Fi

Guest Wi-Fi may be available for customers. Please ask staff for access information. Usage may be monitored to support security and fair access.

Bathroom

A customer bathroom is available. Please ask staff for assistance if it is locked.

Privacy Notice

Ceci'Style may collect contact information, appointment details, garment measurements, service notes, payment information, and communication preferences as needed to provide services.

This information is used to schedule appointments, complete requested work, communicate with clients, process payments, maintain business records, and improve customer service.

Ceci'Style does not sell client information. Information may be shared with service providers only when necessary for hosting, email delivery, payment processing, or other essential business operations.

Clients may contact Ceci'Style to request corrections to their contact information or communication preferences.

Contact Us

Questions about these policies may be directed to: